Welcome to Confidence Medical Srore, a trusted home healthcare and caregiving service provider in Bangladesh. By accessing or using our website and services, you agree to follow the terms and conditions below.

Please read them carefully.

1. Acceptance of Terms

By using our website or booking any service, you agree to these Terms & Conditions. If you do not agree, please discontinue using our services.

2. Service Policy

Confidence Medical Store provides:

Healthcare Service

Healthcare Product

Medical Equipment

Medical Oxygen

Medicine

Beauty Care

Herbal Products

Supplement

Baby & Mom Care

All services depend on caregiver availability, client location, and medical requirements.

3. Booking Confirmation

A booking is confirmed only after:

Required client information is provided

A service schedule is agreed upon

Advance payment (if applicable) is completed

Confidence Medical Store reserves the right to accept or decline service requests.

4. Payment Terms

All payments must be made in Bangladeshi Taka (BDT).

Accepted methods: Bank transfer, bKash, Nagad, Cash, and Online Payment.

Service must be paid in advance or as per agreed schedule.

5. Caregiver Assignment

We aim to assign caregivers based on your requirements.

However, we may:

Replace caregivers due to health issues, emergencies, or scheduling conflicts

Send an alternate caregiver when needed

No service guarantee is based on caregiver gender, specific person, or looks.

6. Safety & Responsibilities

Confidence Medical Store is responsible for:

Background screening of caregivers

Basic training and skill verification

Maintaining professional conduct

Clients are responsible for:

Providing a safe home environment

Supplying required medical items, tools, and medication

Treating caregivers respectfully

7. Limitation of Liability

Confidence Medical Store is not responsible for:

Any pre-existing medical condition deterioration

Accidents due to unsafe home conditions

Loss/damage of personal property unless proven intentional

8. Service Cancellation

We may cancel a service for:

Safety concerns

False information

Non-payment

Misbehavior with our caregivers

9. Intellectual Property

All website text, images, graphics, and branding belong to Confidence Medical Store.

Unauthorized copying or reproduction is strictly prohibited.

10. Governing Law

These terms follow the laws of the People’s Republic of Bangladesh.

11. Contact